Pet Medical Services at Chili Animal Care

Our veterinary services are highly rated, and every pet receives the best in personalized medical care at every visit.


We enjoy getting to know our pet families.

Families have brought their pets to Chili Animal Care for generations. We cater to their individual medical needs by offering a wide variety of veterinary services, always delivered with the signature Chili touch.

Our signature Chili touch

Our 3,500-square-foot animal hospital features three exam rooms, a well-equipped surgical suite, an in-house laboratory, and hospital accommodations for sick pets. Chili Animal Care provides emergency referrals to ensure your pet receives urgent care when necessary, and we also work with board-certified specialists to improve diagnosis and treatment of medical conditions.

In addition, education is very important to us, and we share information and material with our pet families on a daily basis. It’s all included in the signature Chili experience.

Our Veterinary Services

Chili Animal Care offers a broad range of wellness and preventative care services, including canine and feline oral care. Our in-house laboratory services provide top-notch support for our veterinary services.

Oral Care

At Chili, we strongly believe in the benefits of good oral health. Just like humans, pets need to have their teeth cleaned on a regular basis to maintain a happy and healthy lifestyle. Consistent brushing helps prevent the buildup of plaque and tartar, which if left unchecked, can cause painful inflammation problems and/or lead to the onset of periodontal disease. Digital dental X-rays can be performed to help our veterinarians find issues within the tooth or below the gumline.

Chili Animal Care recommends a professional pet dental exam at least once a year. When you bring your pet in for an exam, our veterinarians perform a thorough inspection of your pet’s teeth and gums and investigate any signs of bad breath, loose teeth, or swelling of the gums.

Next, we carefully brush and clean your pet’s teeth, gums, and oral cavity. In order to do this properly, we use anesthesia, but rest assured that our experienced team follows strict veterinary standards, and we take every precaution to keep your pet safe and comfortable before, during, and after the dental procedure.

In addition to annual dental exams and professional teeth cleaning, Chili Animal Care also provides oral surgery services. These include tooth extractions, growth removals, and cosmetic corrections due to trauma or oral defects. We also share helpful tips and resources to guide you through the process of brushing your pet’s teeth at home. Consistent oral hygiene at home builds a firm foundation of healthy habits for your pet that help protect them from illness and disease.


The Chili team has extensive experience in the field of animal surgery. We follow strict veterinary protocols to ensure the complete safety of your pet, and we use state-of-the art equipment and modern technology to provide a high standard of care for all our pet families. Our practice has been a part of the Rochester, NY community for almost 60 years, and many of our clients are multi-generational. Our knowledgeable team has provided advanced veterinary care for a long time, and we are experts at diagnosing and providing treatment for acute and chronic diseases that require surgery.

It’s not easy when your pet has to undergo a surgical procedure, but we are here to support you throughout the process. Rest assured that your beloved companion will be totally safe and comfortable under our care. We offer the following surgical services:

  • Soft tissue surgery – We perform spay and neuter surgeries, growth and tumor removals, and foreign body removals.
  • Orthopedic surgery – If your pet is suffering from a musculoskeletal ailment, orthopedic surgery can help correct the problem. At Chili, we perform surgeries to heal fractures, sprains, torn ligaments, and degenerative conditions.

We also perform pet oral surgery and tooth extractions. Please see our Dental Care services for more details.

Our veterinary team will carefully monitor your pet before, during, and after surgery. We make sure that your pet recovers under a warm blanket after the procedure, and we provide you with detailed information on how to take care of them at home.

24-Hour Emergency Care
If your pet is experiencing an emergency, call (585) 424-1277. The emergency hospital at Veterinary Specialists & Emergency Services is always open to address any crisis. Our emergency veterinarians offer exceptional skill and experience in addressing the urgent needs of sick or injured pets. Our team is pleased to help you keep your pet comfortable, instructing, and guiding you over the phone. This simple call may save you and your pet from an unnecessary hospital visit.
Wellness and Medical Care

At Chili Animal Care, we strongly believe that regular veterinary care builds a strong foundation of health throughout your pet’s life. We recommend bringing your pet to visit our vets at least once a year for a full check-up. We treat all our pets like family at Chili, and our clients remain loyal to our practice because they trust us to take great care of their best friend. Our talented doctors emphasize a team approach to pet medicine, which means your pet gets advanced medical care based on modern veterinary standards. We take the time to get to know you and your pet, so we can provide personalized attention that gets to the heart of the medical problem as quickly as possible.

At Chili, pet wellness care visits include a comprehensive physical exam from nose to tail, as well as the following services:

  • Vaccinations – We recommend starting your pet on their vaccinations as early as possible. Depending on your pet’s age, we’ll discuss the best vaccine protocols to follow and provide a schedule for booster shots.
  • Parasite screenings – Protecting your pet from parasites is vital to their overall health. Get your pet tested for ticks, fleas, and mites, and ask us about our heartworm preventives.
  • Fecal testing – Fecal tests determine if your pet is suffering from internal parasites such as roundworms, hookworms, and whipworms.

Chili Animal Care also offers microchipping services for cats and dogs during the annual wellness visit. Pet microchips are a great way to protect your pet, and it also gives them the best chance to return home safely if they get lost.

Pet Care Guides

We are committed to providing the highest level of compassionate care to your pets. We believe strong relationships with our clients are fundamental to keeping pets happy and healthy. These pet care guides are full of information to help you and your pet enjoy a long, healthy life together.

Online Pharmacy

Visit our online pharmacy here.

Pet Health

Advances in science, technology, nutrition, and preventative care are ensuring that pets live longer than ever before. At Chili Animal Care, we realize that a vital part of this longevity comes from the bond between pet and owner.

We are focused on providing the best in veterinary health care, strengthening that bond and helping pet owners learn the best methods to keep their pets happy for life.

Pet Health Services

It is important to keep your pet on a regular health care examination schedule. Staying current with vaccinations and exams provides an important defense against illness and is the first step in maintaining a long and healthy life for your pet.

Here are some of the services we provide to keep your four-legged friends happy and healthy:

Pet Nutrition

The simplest and most effective step towards maintaining your dog or cat’s health is to keep them on a healthy diet. At Chili Animal Care, our staff can help you create a customized diet for your pet. We also carry a full range of specialty foods to address any special or prescription nutritional needs that your pet may require. Read more here.

Senior Pet Care

The right health care for your elderly pet can add many strong and active years to their life. At Chili Animal Care, we offer health care routines tailored especially for mature cats and dogs and specialized to individual needs. Dogs and cats age up to seven times faster than humans, making it important to keep up with their health care needs. Your pet’s biannual check-up is extremely important, since senior pets face a much higher risk of cancer, diabetes, kidney or liver problems, or other illnesses. Read more here.

Vaccination and Parasite Prevention

The importance of vaccinations in your pet’s health care plan cannot be overstated. Vaccines guard your pet from a broad range of illnesses. 

Your veterinarian will discuss the proper course of vaccinations for your young, adult, or senior pet’s ideal health and wellness. Read more here.

Puppy and Kitten Care

Getting your puppy or kitten started on a regular, tailored check-up routine will get your pet off to a great start in life. It is vital to keep your young pet on a schedule of exams so that you and your veterinarian can stay ahead of any health issues. Read more here.

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